Refund policy

Refund & Return Policy

We accept returns within 30 days of delivery.

To be eligible for a return, items must be:

  • Unworn, unused, and in the same condition as received

  • In the original packaging with all tags attached

  • Accompanied by a receipt or proof of purchase

To request a return, contact us at kingdomtrendsboutique@gmail.com within the 30-day period. Returns must be approved before being sent back. Items returned without prior authorization will not be accepted.

Return address: [INSERT RETURN ADDRESS]

Return Shipping

If your return is approved, we will provide instructions on how to return your item.
Return shipping costs are [customer’s responsibility / covered by us — choose one and keep consistent].

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery at kingdomtrendsboutique@gmail.com with photos of the issue. We will resolve the issue by offering a replacement or refund at no additional cost.

Non-Returnable Items

We do not accept returns for:

  • Custom or personalized products

  • Perishable goods

  • Personal care items (e.g., beauty products)

  • Hazardous materials

  • Sale items or gift cards

Exchanges

We do not offer direct exchanges. To receive a different item, please return your original purchase and place a new order.

European Union Customers

If your order is delivered within the European Union, you have the right to cancel or return your order within 14 days of delivery, for any reason. Items must meet the same return conditions listed above.

Refunds

Once we receive and inspect your return, we will notify you of the approval status.

If approved, refunds will be issued to your original payment method within 10 business days. Processing times may vary depending on your bank or payment provider.

If you have not received your refund within 15 business days after approval, please contact us at kingdomtrendsboutique@gmail.com.